January 5, 2017
There is an issue with Gmail and the Send Email tool - When I use the Send Email and send a message to a group of users, in GMail a question mark icon "?" appears saying something to the affect that Gmail cannot confirm this is coming from a scammer.
Blackboard provided 3 people from Support including an engineer to try and help us. We are apparently discovering new ground with this and I was pleased how hard Blackboard is working to try and resolve this issue. It isn't fix yet but we can confirm emails are successfully getting through to students. I emailed the faculty what the issue is and we shared the information with our Helpdesk team.
No faculty member (yet) has complained. I believe "Knowledge is Power"
We will continue to work this issue.
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