January 16, 2017 - First Day of Classes
Our SaaS servers were flying all day.  For a school of one 1,500 students and a faculty of 180, it seemed everyone was on the system.  

Bb Support continues to work on the My Media module.  I got a report this afternoon that they have found the problem.  Kaltura Support responded but didn't have anything of value to offer.  I asked for a conversation with one of their engineers but so far, no response.

One other issue we have discovered is when a rolling restart is performed, content areas throw an error.  This worries our users very much.  We are working with Support to figure that one out too.

For now, if we need to change anything on our services we will schedule down time so no one is caught off guard.