We are finishing our first semester on SaaS. I am happy to say our move to SaaS has been a success!
Yes, there were hiccups (custom theme and 2 3rd-party buildings not being as ready as they should have been). AWS went down twice.
Theme issue was resolved and should not be a problem for new SaaS clients. Kaltura and EvaluationKIT B2s were fixed by Blackboard.
My "take-aways" from this first semester were:
1. Appreciation for our faculty as they supported this move to SaaS with worked with me through the "hiccups".
2. Ease of working with Bb Support in resolving issues. Support's commitment to supporting us when we need them was and is outstanding!
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